New Alchemy Solutions’ innovative service combined with the user-friendly Artemis database tool has been ongoingly improving our ability to combat against counterfeiters and remove illegal sales of branded properties.
From a commercial standpoint, New Alchemy’s business model has a proven track record based on our needs as they have provided a zero-cost solution while their system is fully self-funded. The New Alchemy customer service team has been very efficient and professional in their addressing of concerns and proactively engaging our team to keep our caseload on track for final judgment and waterfall financial recoupment.
We highly recommend any brand enforcement entity to utilize their catalog offering as a true leader in the industry.