New Alchemy Solutions provides a unique and highly effective anti-counterfeit and anti-piracy service.
We specialize in Trademark monitoring, investigation, and a particularly effective method of enforcement to combat commercial counterfeit sellers, including those notoriously difficult to reach in ASIA.
Our company works in partnership with a panel of the best trademark attorneys in the US to act on behalf of the brands wishing to enforce their Trademark Rights against infringers.
We aim to protect your intellectual property and ensure that your original works remain exclusively profitable for the continuous growth of your brand.
To provide our clients with fresh new approach to Trademark & Brand protection by providing round-the-clock services to clients, with the flexibility to provide bespoke research, analysis and resolution for brands in any arena, customising strategies according to the specific needs of the individuals we engage with.
The first step is simply to identify the scale of the infringement of your Trademarks online.
We are very happy to generate a bespoke report of suspected online infringements of your registered Wordmarks, Image Trademarks and Design Rights. It will highlight the number of individual suspected counterfeit listings our software is identifying, and which e-commerce platforms they are live on currently. We will include a few examples of the listings our software and researchers have identified, and the reason we have concluded they are an infringement.
We will email this report to you without charge.
It is your IP, why should any other entity derive revenue from it. Laws exist to protect your IP and prevent revenue that is rightly yours being diverted elsewhere. Allow us to utilise these laws to put a stop to the multimillion dollar firms who exploit your IP and the end consumer for their financial gain.
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We will not charge you, invoice you, or request funds of any kind at any point in your engagement with us. We are remunerated through the monetary settlements we negotiate with the Commercial Illegal Sellers / Counterfeiters. We indemnify our clients against all costs. This is confirmed formally in the terms of our Service Agreement.
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With the permanent removal of counterfeits online, e-traffic will no longer be diverted to sites designed to lure consumers away from legitimate online sale channels. Our clients have confirmed the noticeable increase in merchandise revenue following our filing of the first cases.
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Upon engagement with us, our Clients In-House Legal Teams have been grateful for the time they have re-captured to handle other pressing legal concerns. Some Legal teams have confirmed that they had been able to scale back resources allocated to ‘Takedowns’ and ‘C&D Letters’ as the results seen through our strategy were permanent.
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Inferior, dangerous, substandard versions of your merchandise undermine consumers trust in your brand. These sellers trade upon your reputation and goodwill, go to great lengths to produce products that consumers sincerely believe are legitimate. Consumers become disillusioned, direct criticism at the IP owner. This can damage an IP owners Corporate and Brand identity overnight. We are proud to have been a critical partner for our clients, and through our enforcement strategy, permanently stopping the global distribution at source, has been instrumental in the long-term protection of their hard-earned trust and reputation.
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Consumers need protecting too. Burns, choking, injuries, hospitalisation, and even fatalities are sadly common as a direct result of counterfeits. The moment a Brand owner adds the ‘sale of merchandise’ to its business plan, it has a moral duty to protect its consumers. Our service is proving to protect our clients consumers.
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Corporate Social Responsibility, or CSR, refers to the way in which businesses regulate themselves in order to ensure that all of their activities positively affect society as a whole. We are honoured to contribute to CSR compliance for our clients.
show lessHead of Global Licensing
For our ****** brand, we needed a solution to the huge number of pirates and fake merchandise we were seeing on numerous e-platforms. Much of it we could see was emanating from China where it has always been very difficult to establish contact and enforce TM law. Budgetary constraint was a factor we needed to consider.
New Alchemy Solutions offering was a great fit. Their model appeared to be very effective at reaching these large commercial sellers particularly in China. We have seen a significant drop in the numbers of unauthorized sellers and fake items since they started.
From a commercial perspective, their model has proven to be perfect for us. They have delivered on their promises regarding there being zero capital expenditure required. Their model really is fully self-funded.
We have been carefully monitoring their legal process, and again, they have been very professional.
I have no hesitation in recommending their service to any Brand Owner suffering infringement of their TMs online.
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Legal Counsel
New Alchemy Solutions holds overseas counterfeiters financially responsible at scale. We believe this service can be an effective part of any company’s brand protection program. Most importantly, we have seen a reduction in the number of sellers abusing our brands. This is an effective deterrent.
We are extremely happy with the services provided by New Alchemy Solutions. Their Artemis case management software is a useful tool for warehousing evidence, and their analysts frequently identify new counterfeiters profiting from our brands and threatening to ruin the goodwill that our brands have worked to cultivate with customers.
Their service truly is zero cost and requires little time commitment from the brand owner. We are happy to recommend New Alchemy Solutions based on our experience working with them and the results they have delivered.
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Commerce & Strategy Manager
New Alchemy provides a simple approach to the world of counterfeit and trademark infringements. The overall package of support is really good, with minimal effort, an easy customer portal, clear communication, and no costs involved for the client.
My main concern about signing up with New Alchemy was that I couldn’t find any downsides…which caused some doubt in my mind. After many conversations with our Brand, Legal and Commercial teams about the business model, and after talking with existing customers of NA we decided to move forward.
The pre-work done by the team is so clean, I have no concern that we’re taking action against a genuine seller and damaging someone’s business. I’m very impressed with the quality of work and professionalism of the team.
I’m confident that this program is reducing counterfeit products and in turn protecting our brand health. As we move forward this will naturally lead to an increase in sales of genuine products.
I would encourage you to look at New Alchemy if you are interested in removing counterfeit products from the market.
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Partner
Counterfeit products sold on the Chinese online marketplaces have been a very serious problem for a long time decreasing also the revenue generated by the sales of genuine licensed products. As the licensor and the right owner ****** is responsible for monitoring and enforcing its rights against infringers. Monitoring requires a lot of work and causes significant costs. We have cooperated with many services providers during the years to improve situation online with varying success.
New Alchemy Solutions’ innovative service with a user-friendly Artemis database tool has significantly improved our chances to combat against counterfeiters in a manner really working. In addition to self-funding service model, which is very important to our client, we are able to eliminate and hinder the infringing future activities of the infringers in a long run.
The service of New Alchemy Solutions has been excellent and they have fulfilled what they have promised to deliver which, to be honest, sounded even too good to be true in the beginning.
I am happy to recommend New Alchemy Solutions to all brands owners having faced problems with the online sales of infringing products in China.
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Legal Counsel
New Alchemy Solutions’ innovative service combined with the user-friendly Artemis database tool has been ongoingly improving our ability to combat against counterfeiters and remove illegal sales of branded properties.
From a commercial standpoint, New Alchemy’s business model has a proven track record based on our needs as they have provided a zero-cost solution while their system is fully self-funded. The New Alchemy customer service team has been very efficient and professional in their addressing of concerns and proactively engaging our team to keep our caseload on track for final judgment and waterfall financial recoupment.
We highly recommend any brand enforcement entity to utilize their catalog offering as a true leader in the industry.
Brand Manager
“We have been using New Alchemy Solutions, Ltd. services since May 2020 to help us manage and control counterfeit infringement of our Care Bears Brand. The team has been an excellent partner. Quick in responses, and professional in their weekly reports. The site I use to view the possible counterfeit product is easy to use. We are happy to be working with them and highly recommend them. Their service has been an asset to our company.“
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Brand Manager
We have just recently placed more brands into the programme due to the success we are seeing. It is far more efficient and less cumbersome to use a service like New Alchemy than to either engage an attorney to contact infringers or to request takedowns through marketplaces.
We are very proud to count among our clients globally recognised Rock Bands, Toy Manufacturers, Film / TV / Animation, Sports Teams, Luxury Clothing and Apparel, Tool & Equipment manufacturers…..
As is stated in our service agreement, we will never charge you or request funds of any kind at any point in your engagement with us. New Alchemy Solutions upfront all costs including Legal Fees, Courts Fees, and Administration, and are reimbursed later through the settlements we achieve with the counterfeiters.
Very little. The illegal sellers we identify will have been through numerous tests for us to be fairly certain each one is offering counterfeit versions of your products. We ask you to log in to our case management software to be the final set of eyes to confirm the seller is not legitimate. On average our clients spend 30-60 minutes per month on this process.
Through our client portal, and before any action is taken, you can tell us to strike out any that you identify are legitimate sellers/licensees.
Yes. It is important to us that you remain in control. For this reason, we will update you with a weekly report on our progress and are always available to discuss each milestone.
A common misconception regarding our anti-counterfeit formula is that the Brand may receive negative PR as a result of Factories, Distributors, and Sellers being forced to stop and negotiate a settlement. However the opposite has proven to be true.
Counterfeit merchandise can be dangerous and even fatal to the unsuspecting consumer. To eradicate these dangerous goods from the marketplace can only result in positive PR.
Proven track record. Every month, on average we are filing 30 cases against 6000 illegal commercial sellers of counterfeit merchandise.
Offices in UK / USA / Germany / Hong Kong / The Philippines / Singapore
Our team has grown to over 100 qualified professionals across disciplines including forensic research, data analysis, evidence generation, client accounting, client communication.
Proud to now represent over 150 clients across all business sectors including, Heavy Manufacturing, Automotive, Film TV & Animation, Toys and Games, Luxury Apparel, Sport Teams, Music & Entertainment, Gaming and many more.
